The whole client relationship. One branded workspace.

On the Operator Tier, yes — those registrations belong to your carrier account, and you maintain them. On the Command Tier, no forms land on your desk: iMessage traffic doesn't require carrier campaign registration at all, and the registration that standard SMS requires is managed as part of your plan.

The message delivers automatically as standard SMS or RCS — same conversation, same AI, no action needed from you. Your inbox shows which network each message used, so you always know.

Only if you tell it to — and only after it's earned it. Every account starts in draft mode: the AI writes, you approve with one tap, nothing sends without a human. As approval data accumulates, you can graduate routine replies (like booking confirmations) to automatic — one setting, per category, reversible anytime. High-stakes topics always escalate to a human, permanently.

That's who it was built for. The AI carries hard guardrails you define — topics it will never discuss, words that force human review — opt-outs are enforced automatically across every channel, and every message and AI decision is written to a permanent audit log. If your industry has specific data-handling requirements, talk to us before launch and we'll walk your compliance people through exactly how it works.

No. Operator Tier runs on your existing numbers as-is. On Command Tier, your new dedicated line runs alongside them — many businesses keep their known number for calls and let the new line carry the AI conversations.

Fast. Command Tier lines are provisioned with your account — no carrier campaign review standing between you and your first message. Operator Tier moves as fast as your existing carrier registrations allow.

For every email the AI handles: the message, what it decided and how confident it was, the draft it wrote, who approved it, what was sent, and when. It's kept as a permanent record, so if anyone asks “why did this reply go out?” you have the answer in writing.

Yes, you can move between tiers. Talk to us and we'll plan the move with you, including adding our managed line to an existing setup. We'll confirm how your existing data and conversation history carry over before you switch.

Your team, and only your team. Every account is isolated — separate data, separate lines, separate audit trails. Your conversations are never used to train anything and never visible to another business.